CRM Silo’s are the norm
Is your CRM system Siloed?
CRM Strategy
Is your CRM siloed? If so, you're not alone. But why is this a bad practice?
A siloed CRM is one that is isolated from other systems and departments within an organization. This can lead to a number of problems, including:
- Lack of transparency and collaboration: When data is siloed, it's difficult for departments to see what each other is doing and to collaborate effectively. This can lead to duplicate work, missed opportunities, and poor customer service.
- Inefficiency: Siloed CRMs often require employees to manually enter data into multiple systems. This can be a time-consuming and error-prone process.
- Poor decision-making: Siloed CRMs can make it difficult to get a complete view of customer interactions and trends. This can lead to poor decision-making about marketing, sales, and product development.
